Draft for review. This template isn’t legal advice. Details in [square brackets] need to be confirmed before publishing.
Returns and Refunds
What to do if something isn’t right with your order.
eTapIT is owned and operated by Aititude IT Private Limited. In this policy, “we”, “us” and “our” mean Aititude IT Private Limited.
Faulty or damaged cards
If a card arrives damaged or the NFC chip doesn’t work, contact us within [x] days and we’ll replace it. [Confirm.]
Change of mind
Unused standard cards: [return window and conditions to be confirmed]. Custom-printed cards: [to be confirmed].
Refunds
Approved refunds go back to the original payment method within [x] business days. [Confirm with payment provider.]
Questions about this policy: shiva@aititude.in